Position Overview
Leading Performance. Driving Results.
Neatmetric is looking for a Sales Manager / Team Lead to oversee daily outbound sales performance and support consistent team production.
We’re seeking a hands-on sales leader who can coach representatives in real time, improve close rates, maintain script and process discipline, and build a performance-driven sales culture.
What You’ll Do
Manage daily sales floor performance across a team of outbound sales representatives
Monitor key sales metrics including closes, callbacks, transfers, pitch quality, objections, and revenue production
Lead daily huddles, motivation meetings, and mid-day resets to maintain urgency and momentum
Coach representatives through live calls, post-call reviews, and call audits
Train new hires on scripts, rebuttals, call flow, objection handling, and closing techniques
Identify performance gaps and develop coaching plans for underperforming representatives
Reinforce accountability, professionalism, confidence, tonality, urgency, and emotional control
Support interviewing, onboarding, and Day 1 training for new sales hires
Provide clear performance feedback and support staffing recommendations when needed
Track deal flow, callbacks, pipeline coverage, and production pacing throughout the day
What We’re Looking For
Proven experience in sales leadership, team management, or sales floor supervision
Strong background in outbound sales, objection handling, and closing strategy
Experience coaching sales representatives in real time and improving team performance
Experience auditing calls and identifying gaps in script adherence, objection handling, and closing execution
Strong understanding of sales scripts, rebuttals, payment collection flow, and sales process management
Ability to handle accountability, performance discussions, and staffing recommendations professionally
Strong communication skills and ability to lead effectively under pressure
High level of organization, follow-through, and operational awareness
Experience leading outbound sales teams in a fast-paced agency, call center, or high-volume sales environment is preferred
Familiarity with sales reporting tools, CRM systems, and production tracking is a plus
